Ketubah Ordering Process
Most frequently asked questions
We are most comfortable with orders that are received 7 weeks before the wedding date.We do accommodate shorter time frames, as long as we feel that we can get your ketubah to you on time. We don’t require a rush fee, but please take into account that you may have to pay an additional fee for expedited FedEx shipping (an additional $100).
Remember, that as long as you have set the date and know the location of your wedding, it is never too early to order your ketubah.
These tips may help.
Choose the style that represents you. Do you want a round or rectangular ketubah? Monochromatic or colorful? Classic or contemporary? Asking yourselves these simple questions can assist you in figuring out what you really want.
If you are hesitating between 2 or 3 designs, we suggest to print images of your favorites from the website and place them side by side. This is often extremely helpful in narrowing down your choice.
Some of our ketubah designs come with a background and some don’t. Since they are paper cuts, you can always add a color background later to complement them. Ask your framer to attach the background (acid-free) when framing. Unfortunately, we cannot make custom backgrounds.
The dimensions of each ketubah are listed next to the ketubah image; each design comes in one size only. Please note that the edges may slightly vary in size.
We have photographed our ketubahs with great photographers to get the truest color as possible. Take into account, though, that each computer varies in the accuracy of color. It has been rare for us to receive a complaint about color discrepancy.
We have a large selection of texts and we are sure that one of them will resonate with youmore than others. Some are more traditional, referring to the Jewish faith and traditions, while others emphasize Jewish values and heritage. Quite a few are appropriate for Interfaith or Spiritual weddings. If you need a word changed or an additional sentence added, please emphasize this on the order in red.
For Orthodox, Conservative and Sephardic ceremonies, the officiating rabbi may have specific requirements. We highly recommend consulting with them.
Any further questions about our texts? Feel free to contact us.
Most of our couples want their ketubahs personalized: meaning—their names, location and the wedding date seamlessly filled into the ketubah text (Take a look at the sample of the filled-in text on our Text page).Please note that space is left for the witness’s signatures, and their names are only filled in at the ceremony and not during the personalization process (witnesses can change at the very last moment).
Complete the personalization form that will be sent to you after we have received your order.We recommend completing the form with your rabbi/officiant.
When your completed personalization form is returned to us, we will send you a proof of the ketubah text (as it will appear on the ketubah). Please review the proof carefully and send it to your rabbi for their approval. If everything is fine, send us a confirmation and we will begin processing your ketubah. If there are any corrections or requests for changes, we will prepare and send a new proof, repeating the review and approval process till you are 100% satisfied. We only begin working on the ketubah after we get your written confirmation that all is good to go. All corrections made after your final confirmation will be subject to an additional production fee.
If you prefer having the rabbi or officiant fill in the ketubah by hand at the ceremony, your ketubah will have appropriate blank spaces left where the information will be filled in.
When ordering, please check with us, if your wedding date is less than 6-7 weeks away.
If you weren’t able to use one of our texts, we’ll be happy to do your own custom text–as long as your time frame permits it. Please send your text in WORD document format. There is an additional charge if we receive it in JPEG or a PDF format. If you need translation to Hebrew there will be an additional translator’s fee.
Our texts are lithographs – a high resolution giclee art print. If you have your own calligrapher and want themto write your text by hand, you can order the ketubah without a text (blank text area).
Usually, within 5-7 weeks of finalizing your order, your ketubah will be ready for shipping. That date may be delayed somewhat, if the personalization approval process is prolonged. For our part, we do everything in our powers to expedite the work process, but please take into account, that we have a peak wedding season when we are busier (March to November) and that we are closed on the Jewish holidays. If your wedding date is earlier than 6 weeks from ordering, then contact us by email or telephone. We will try to accommodate you, if it is at all possible.
We ship directly from our studio. The ketubah is mailed in a strong protective tube by the Express mail of the Postal Service. We will send you an email with your invoice and the tracking number information on the day it is posted. Please take into consideration that a signature may be required by the recipient. Shipping to North America usually takes a week or less, however, we prefer to leave at least two weeks for delivery. On rush orders, we ship by FedEx (additional $100). The ketubah is sent as a “religious wedding document” and is typically duty-free. Though it is very unlikely to be the case, we cannot assume responsibility for any custom fees.
All ketubah sales are final, but we are committed to you being 100% satisfied. If you need to cancel your ketubah order, for any reason, before we start processing it, we will return your payment in full minus 10%. Should you have any problem or are dissatisfied with your ketubah, we will try to solve the problem in every way we can. We want you to love your ketubah now and for all those years to come. Danny has a wonderful track record of happy customers.
In an Orthodox ceremony, two Sabbath-observing and non-related (to the groom) males, sign. Often today, the bride, the groom, the rabbi or officiant and two witnesses chosen by the bride and groom will sign the ketubah. If you have more than 2 witnesses, just let us know on the personalization form and we will add additional witness lines.
We suggest using a black ball-point pen or any black pen that doesn’t run.
We suggest to frame the ketubah before the wedding in order to display it at the ceremony. Please ask your local framer not to put the top glass on (in order to be able to sign the ketubah) until after the wedding. For the ceremony, you can easily display it on an easel. If you are unable, or do not want to frame it before the ceremony, then keep the ketubah in a hard-sided folder, which can be purchased in art supply store.
Many couples frame the ketubahs between two pieces of glass, emphasizing the cut of the paper cut and the play of shadow and light. Alternatively, you can add your own background color of your choice when framing the ketubah. One of the beauties of paper cut artwork is its changeability by merely juxtaposing different colors of the background. Couples often personalize their ketubahs by choosing a particular color.
We are committed to ensuring your safety and security while using our website. Your order will be taken via a secure server; all credit card information will be sent on a secure channel and will not be stored once your purchase has been approved.
We are committed to ensuring your privacy. We never sell, rent or otherwise distribute any information you provide to us. We may use some of your personal information to generate statistics and aggregate reports for our internal purposes. These statistics and reports will not contain any personal or identifiable information and every customer’s identity will remain anonymous.