All ketubah sales are final, but we are committed to you being 100% satisfied. If you need to cancel your ketubah before it has gone to print, we will return your payment in full. Should you have any problem or are dissatisfied with your ketubah, we will try to solve the problem in every way we can and on an individual basis. We want you to love your ketubah now and forever. Danny has a wonderful track record of 100% happy customers.